Aviation

Aviation is a field in which any error in assessing risk can have enormous consequences, so we approach each client individually and thoroughly. We analyse your business exposure, assess the risks, and structure an insurance programme tailored to the type of operation and the value of the fleet, equipment, and liabilities you carry. In negotiations with insurers we represent your interest exclusively, agree terms and limits of cover, and support you throughout the entire process, including the handling and settlement of claims. As a broker with no ownership ties to insurers, we remain independent and dedicated solely to the client. With local expertise and knowledge of the Bosnian and Herzegovinian market, and through our partnership with AON for Bosnia and Herzegovina, we also provide access to the international insurance and reinsurance markets, which for risks of this magnitude is often essential. The scope of cover we arrange includes: liability arising from the carriage and operation of aircraft and hull insurance; hull war cover; cyber risks related to carrying out or insuring aviation activities; air carrier liability; personal accident and loss of licence insurance; product liability; and liability for the carriage of cargo and baggage. We tailor cover to the type of client. For airlines: hull and liability, war cover, workers' compensation, crew loss of licence insurance, and captive management. For manufacturers: product liability, hull and liability, war cover, and professional liability. For airports and navigation service providers: aviation liability, war cover, air traffic controllers' loss of licence insurance, professional indemnity, contractors' liability, and refuelling liability. For leasing companies and financial institutions: contingent hull and liability, repossessed aircraft cover, technical records insurance, residual value insurance, and political risk cover. Our clients come from every segment of the sector: airlines; manufacturers (original equipment manufacturers and suppliers); airports and air navigation service providers; general aviation; aircraft leasing companies and financial institutions; MRO operations; ground-handling service providers; and advanced air mobility and unmanned aerial vehicle operators.

Among the key risks shaping the future of the sector are: the role of artificial intelligence (predictive maintenance and fleet optimisation, alongside new questions of liability and human oversight); personnel shortages (a need for around 585,000 new pilots by 2041); cyber vulnerabilities (for example, the CrowdStrike outage grounded more than 10,000 flights, while airline industry losses from fraudulent websites are estimated at around one billion euros per year); drones and air mobility (regulatory and insurance gaps); and social inflation and litigation (rising jury awards). In addition, supply chain disruption, together with shortages of labour and raw materials, is driving up the cost of new aircraft and repairs. The sector is a complex ecosystem driven by digital transformation, innovation, and operational efficiency, comprising several segments: airlines (major, regional, and cargo carriers); aerospace (manufacturers and component suppliers); airports and ground services; general aviation; space (commercial satellites); aviation finance (banks and leasing); and specialist users. Among manufacturers, there is a growing propensity to litigate and rising frequency and severity of claims, with long delays between an accident and the filing of a claim (product liability claims take years to resolve); war risk, terrorism, and malicious acts require separate policies, and cyber is one of the largest business risks. Covers include aircraft hull and liability, airline fleet insurance, passenger liability, in-flight cover, war and terrorism cover, workers' compensation, business interruption, and drone insurance, with typical liability limits ranging from USD 5 million to over USD 100 million.

Mandatory third-party liability insurance for unmanned aerial vehicles (drones) has come into wider use across the region, further confirming that even smaller aircraft are treated as a serious source of risk. We monitor regulatory and market developments in the region in order to adapt insurance programmes for clients in Bosnia and Herzegovina in good time, particularly in the areas of risk management and human capital.