Partner for BiH
Communication, Technology & Media
The communication, technology, and media sector encompasses telecom operators and network service providers, IT and software companies, data centres and cloud service providers, and media and publishing houses.
This is a digitally intensive industry in which business value rests on uninterrupted network availability, data confidentiality, and the protection of intellectual property, so even a brief system outage or data breach can cause disproportionately large financial and reputational losses. The sector is at the same time under pressure from increasingly sophisticated cyber threats, rapid technological change, stricter data protection regulation, and media content liability risks.
VIPOX analyses these exposures in detail, quantifies the total cost of risk, and structures insurance programmes tailored to the specifics of the telecom, technology, and media business, drawing on its own expertise in the telecom industry.
Who It Is For
These solutions are intended for telecom operators and network and internet service providers, IT and software companies, data centre and cloud service providers, artificial intelligence and digital platform companies, and media, publishing, and production houses. We have a particularly strong understanding of the telecom industry, in which VIPOX has long-standing expertise, so we tailor programmes to the real risk profile of operators and technology companies.
Risks We Cover
We cover cyber incidents and data breaches, business interruption and network outages, professional liability arising from the provision of technology services (Tech E&O), media content liability (defamation, breach of privacy, and copyright infringement), intellectual property infringement, theft and misuse of confidential information, and directors' and officers' liability as well as property risks of network and telecom infrastructure. For digitally intensive clients, we pay particular attention to aligning the cyber, E&O, and liability policies so that no gaps in cover arise.
Practical Examples
A targeted ransomware attack on a telecom operator or cloud service provider can disable the network, interrupt services to a large number of users, and trigger contractual penalties and claims, with the cyber policy covering remediation costs, business interruption, and third-party liability. An error in a software update that causes data loss or business downtime at a client is a typical professional liability (Tech E&O) claim, while inaccurate or disputed media content can lead to defamation or copyright infringement lawsuits covered by media liability insurance.
Our Approach
As an independent broker, we analyse the digital and contractual exposure of your business, assess existing policies, and recommend how to identify, reduce, and transfer the key risks of the communication, technology, and media sector. We negotiate with insurers on your behalf, arrange cover tailored to the profile of a telecom, IT, or media company, and manage the entire claims notification and recovery process. With a sound knowledge of the domestic market and our own expertise in the telecom industry, our partnership with AON for BiH also provides clients with access to the international insurance and reinsurance markets for risks that exceed the capacity of the domestic market.