Report a Claim

Report a claim simply and quickly

Fill in the form and our team takes over the entire process — from documentation to recovery. For urgent cases, call us directly.

Claim report form

What type of claim is this? *

Select a type — we'll show the additional fields specific to that claim.

Filed by *

Contact person's full name *

Company

Email *

Phone *

Policy number

Insurer

Date of loss

Time of occurrence (24h)

Place of loss

Description of the loss *

IBAN for payout

Bank name / account holder

Attachment (optional)

Allowed formats: PDF, JPG, PNG, DOC. Maximum 8 MB.

Recommended attachments: photographs of the damage, police report / European accident statement (if available), a copy of the policy, invoices or estimates, and for vehicles a copy of the registration and driving licence.

I confirm that I have read the Privacy Notice and consent to the processing of the personal data provided, for the purpose of handling this claim.

I give my explicit consent to the processing of health data, if I provide such data, for the purpose of handling this claim.

Urgent case?

For urgent claims, call us directly — we will respond faster.

+387 33 717 156

What happens after you report?

1
We receive your claim and contact you to confirm the details.
2
We coordinate the collection of the required documentation.
3
We liaise with the insurer and track the status through to payout.